+27 12 452 3811 helpdesk@sancb.org.za
Talking to a blind person for the first time can be intimidating. But blindness is just a physical attribute! Follow these tips to make it more comfortable for you both:

  • Introduce yourself in your normal voice. Use their name, if possible, so they know who you’re talking to.
  • Check first if you think they need help – don’t grab them unexpectedly.
  • Don’t touch or distract a guide dog without the owner’s permission.
  • Speak directly to the blind person – not through a third party. Don’t be scared to talk about visual entertainment like sport and movies.
  • It’s okay to use words that refer to seeing, eg “Have you seen that movie?”
  • Describe visual cues that occur in conversation – for example, if someone rolls their eyes.
  • Use clear language to describe location, e.g. “The exit is directly behind you”.